babubaji's Privacy Policy — Your Information Is Safe
babubaji places the highest priority on protecting your personal information. This policy describes in detail what information we collect, how we use it, and how we keep it secure.
babubaji ("we", "our", or "platform") is a trusted online gaming and betting platform in Bangladesh. This privacy policy explains what personal information we collect, how we process it, where we store it, and how we keep it secure when you use the babubaji website and services. Please read this policy carefully. By using this service, you are considered to have given your consent to this privacy policy.
babubaji collects various types of information in order to provide you with a secure and personalised experience. This information is divided into two main categories:
1.1 Information Collected Directly from You
- Full name, email address, and date of birth provided at the time of registration
- Mobile number (for bKash, Nagad, Rocket, or Upay verification)
- Identity verification (KYC) documents — copy of national ID card or passport
- Bank account details or mobile banking details (for withdrawals)
- Your support requests and communication history
1.2 Automatically Collected Information
- Device information: IP address, browser type, operating system
- Usage information: which pages you visited, how long you stayed, which games you played
- Session information collected through cookies and similar technologies
- Transaction history: deposit, withdrawal, and betting records
- Location information (approximate, based on IP address)
babubaji uses your information only for the following legitimate purposes:
- To complete account registration and identity verification
- Age verification: to approve accounts only for those aged 21 or above
- To process all financial transactions including deposits and withdrawals
- To provide customer support and resolve complaints
- To prevent fraud, money laundering, and other illegal activities
- To maintain the security and integrity of the platform
- To provide personalised services and offers based on your preferences
- To ensure responsible gaming and assist problem gamblers
- To comply with legal and regulatory obligations
babubaji respects your privacy and does not share your information with third parties except in the following limited circumstances:
3.1 Authorised Third Parties
- Payment processors (bKash, Nagad, Rocket, Upay, and banks) — to complete transactions
- Identity verification service providers — to complete the KYC process
- Technology service providers — for platform operation and hosting
- Game software providers — to verify gameplay records
3.2 Legal Requirements
We may be required to disclose information to government or law enforcement agencies if mandated by court order, investigation, or applicable law. In such cases, we will make every effort to notify you where possible, unless prohibited by law.
babubaji has implemented industry-standard security measures to keep your personal information safe:
- SSL encryption — all data transmissions are encrypted
- Stored data protection through 256-bit AES encryption
- Two-Factor Authentication option
- Regular security audits and vulnerability testing
- Access controls: only authorised staff can view your information
- Dedicated firewall and intrusion detection systems
- Regular backups and disaster recovery planning
However, no system on the internet is 100% secure. If you notice any suspicious activity, please notify our support team immediately.
The babubaji website uses cookies. Cookies are small text files stored on your device.
5.1 Types and Purpose of Cookies
- Essential cookies: maintaining login sessions, ensuring security — cannot be disabled
- Functional cookies: remembering your preferences (such as language settings)
- Analytics cookies: understanding and improving platform usage
- Marketing cookies: displaying relevant offers and promotions
You can disable all cookies except essential ones from your browser settings. However, doing so may limit some features.
babubaji retains your information only for as long as necessary:
- All account information is retained while the account is active
- Financial transaction records are retained for a minimum of 5 years even after an account is closed
- Fraud and security investigation data is retained until the investigation is complete
- For legal requirements, the retention period is determined according to applicable law
- Information used for marketing purposes is used until you withdraw your consent
You have the following rights over your personal information:
- Access: the right to know what information we hold about you
- Correction: the right to request that incorrect or incomplete information be updated
- Deletion: the right to request that your information be deleted in certain circumstances
- Restriction of processing: the right to restrict processing of your information in certain circumstances
- Marketing opt-out: the right to stop promotional communications at any time
- Portability: the right to receive your information in a structured format
To exercise these rights, contact our support team via live chat or email. We will respond to your request within 30 days.
babubaji is strictly for those aged 21 or above only. We do not knowingly collect any information from persons under the age of 21. Age verification is mandatory during the registration process. If we learn that any person has registered by providing false information about their age, the account will be closed immediately and the stored information will be deleted.
Third-party game software and payment gateways are integrated into the babubaji platform. These third parties have their own privacy policies that govern their own data processing practices. We are not responsible for the data collection practices of third parties. You are advised to read the privacy policy of the relevant service.
To ensure responsible gaming, we analyse data on your gaming behaviour. This analysis is done in the interest of the user — if any individual displays problematic behaviour, we may send alerts or suggest a temporary break. You can also visit the Responsible Gaming page at any time to set limits on your own account.
babubaji may update this privacy policy from time to time. If any significant changes are made, we will publish a notice on the website and inform registered users by email. The "Last Updated" date at the top of the policy always reflects the most recent version. Continued use of the service after changes are made will be considered as your consent to the updated policy.
If you have any questions, concerns, or information-related requests regarding this privacy policy, please contact us:
Your privacy matters to us. babubaji is committed to ensuring that your information is always safe, secure, and used solely in your service.